We know there’s a lot of information going around about how to respond to coronavirus COVID-19. The next few weeks and months might be tough, so we’re staying in touch so that you know Homeshare UK and our network of Homeshare delivery organisations are here to support you.

We  refer to UK and all nations government guidance,

Stay at home

  • Only go outside for food, health reasons or work (but only if you cannot work from home)
  • If you go out, stay 2 metres (6ft) away from other people at all times
  • Wash your hands as soon as you get home

Do not meet others, even friends or family.

Keep in touch with friends and neighbours and your Homeshare organisations through phone or video calls.

Our support for you will continue

We are well prepared to continue our support for you, our members working from home.

We can still take calls via our office number 0151 227 3499 or you can email us at [email protected]


Homeshare Organisations 

Keep updated on the latest government guidance and use the support available to help your business during this time.  Scenario plan for each individual, so you have a picture of what the options are for the people you are supporting. Stay in regular contact so your Homeshare households feel supported and keep you updated.

We expect you’ll already have covered different scenarios, such as:

  • What happens if a Householder or Homesharer needs to isolate?
  • Is there enough space for everyone in the house?
  • Who would care for anyone who needs it?
  • If day centres close, people may be at home more
  • Supporting Householders and Homesharers to communicate effectively with friends, family and their Homeshare Organisation about the situation
  • Ensuring Homesharers and Householders have protective clothing (gloves, aprons, masks etc.) in case these are needed

Please stay in touch with us at Homeshare UK and share your issues and concerns as most people are probably dealing with similar scenarios so we can share learning and best practice. The members area on the website has lots of updated information and guidance and the coronavirus page in the resource library.

Homesharers and Householders

If you are worried and want to prepare a plan about what to do if you or one of your family become ill, please talk to your Homeshare Organisation. You may find useful tips on Carers UK website.

There are general principles anyone can follow to help prevent the spread of respiratory viruses, including:

  • wash your hands often – with soap and water or use alcohol sanitiser that contains at least 60% alcohol if handwashing facilities are not available – this is particularly important after taking public transport. Guidance is available on hand washing
  • covering your cough or sneeze with a tissue, then throwing the tissue in a bin. See Catch It, Bin It, Kill It
  • avoid touching your eyes, nose, and mouth with unwashed hands
  • clean and disinfect frequently touched objects and surfaces
  • if you are worried about their symptoms or those of a family member or colleague, please call NHS 111. They should not go to their GP or other healthcare environment
  • see further information and the Public Health England Blog and the NHS UK page

Typical symptoms of coronavirus include fever and a cough that may progress to a severe pneumonia causing shortness of breath and breathing difficulties.

Coronavirus (COVID-19): latest information and advice


What To Do If You Have Symptoms

Any individual with either of the below symptoms must self-isolate for a minimum of 7 days. If you live with other people, they should stay at home for 14 days from the day the first person got symptoms

  • high temperature, which Public Heath has confirmed is 37.8◦c or above; or
  • new continuous cough.

Self-isolation whilst there is a risk of infecting others helps protect your family, friends and those you come into contact with.

During the self-isolation period the updated Public Health Guidance instructs people:

  • Not to go to a GP surgery, pharmacy or hospital;
  • That they don’t need to notify NHS 111 of their self-isolation; and
  • If their symptoms worsen or are no better after the 7 day self-isolation period, then they should contact their GP or NHS 111.
  • If self-isolating, please refer to the Public Health “Stay at Home” Guidance below

Check the Government and NHS website regularly to ensure you are aware of the latest advice:




The advice from Public Health is evolving on a regular basis and we will keep you updated regarding any further major developments as we receive them. We also welcome feedback from members on issues surrounding COVID-19 we can raise on your behalf with the government.

Page last updated 30 March 2020