How we protect and use your data

Shared Lives Plus is a charity and company limited by guarantee
Privacy Policy – Homeshare UK Website (managed by Shared Lives Plus)

Origination date – 27/03/2023

This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of our website. We use your personal information only for providing and improving the website and improving our services. By using the site, you agree to the collection and use of information in accordance with this policy.

Information collection and use

While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to; your name, address and postcode, date of birth, and equal opportunities monitoring information.

We may share this personal information with third parties where this is necessary for the delivery of our services.

In processing personal information, we will:

  • collect only the appropriate amount of personal information required for us to fulfil the statutory functions effectively;
  • consider the privacy risks when we are planning to use or hold personal information in new ways, such as when introducing new systems;
  • not keep personal information for longer than is necessary;
  • protect personal information and restrict access to it within Shared Lives Plus on a ‘need to know’ basis;
  • provide training to staff who handle personal information, and respond appropriately if personal information is not used or protected properly; and
  • share personal information with third parties only where this is appropriate and it is lawful to do so.

We contract with third parties to provide services and/or to carry out certain activities for us. Where we provide them with personal information to enable them to carry out work for us, we ensure that they are supplied with only the appropriate amount of personal information, that it is used only in accordance with our instructions, and that there are suitable security arrangements in place.

The purpose of this privacy notice is to explain how we collect, use and, where applicable, share your personal information depending on your relationship with Shared Lives Plus and the Homeshare network.

Log data

Like many site operators, we collect information that your browser sends whenever you visit our site (“log data”). This log data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this data, so we can improve the usability of our website.


We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may interest you. We will offer you the option to unsubscribe from these communications.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Homehare UK website.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Shared Lives Plus use strict procedures and security features to try and prevent unauthorized access. All information you provide to us is stored on secure servers located in the UK. Payment transaction are encrypted.

Visitors’ rights

Under the Data Protection Act you have the right to:

  • ask us not to process your personal data
  • see information we hold about you
  • ask for inaccurate personal data to be corrected

For a copy of the personal information we hold about you, write to the Data Protection Officer, Shared Lives Plus. Eleanor Rathbone House, Connect Business Village, 24 Derby Road, Liverpool, L5 9PR.  When we are satisfied of your identity we will send you a copy of your personal information that we are legally required to disclose. We may ask you to pay a fee. Please contact us at the same address if you believe that information we hold about you is inaccurate and want it to be corrected.

Links to and from our website

This site contains links to and from other organisations’ websites. This privacy policy, the one you’re reading, only applies to the following websites:

If you go to another website from this one, read their privacy policy to find out what it does with your information. When you come to our website from another website, we may get personal information about you from the other website. Read those websites’ privacy policies if you want to know about this.

Changes to this policy

This privacy policy is effective as of 27/03/2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our privacy policy at any time and you should check this privacy policy periodically. Your continued use of the service after we post any modifications to the privacy policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified privacy policy.

If we make any material changes to this privacy policy, we will notify you by placing a prominent notice on this Homeshare UK website.

Contact us

If you have any questions about this privacy policy, please contact Shared Lives Plus on 0151 2273499 or email